Hardware/Software Endpoint Support Specialist II
Summary
| Title: | Hardware/Software Endpoint Support Specialist II |
|---|---|
| ID: | 10340 |
| Department: | Information Technology |
| Location : | Washington, DC |
Description
Location: Washington, DC (5 Days Onsite)
Clearance: Active Secret (Eligible for TS/SCI)
Job description:
Clearance: Active Secret (Eligible for TS/SCI)
Job description:
About the Role:
In this vital role at NRL, you will provide essential support and expertise for hardware and software endpoints, ensuring the reliability and security of our IT infrastructure. This position requires a proactive approach to problem-solving, excellent technical skills, and a commitment to security protocols.
- Offer comprehensive support for hardware and software issues, ensuring system integrity and user satisfaction.
- Develop, maintain, and enhance technical and user documentation, facilitate end-user training, and provide network support.
- Uphold information assurance standards and support administrative tasks, contributing to the overall operational efficiency.
- Adhere to NRL's onsite requirements, including compliance with health and safety regulations, security protocols, and environmental policies.
- High school diploma/GED with 5 years of experience in a relevant field.
- Minimum of five years of specialized experience in hardware, software, or information assurance.
- Proficiency in technical documentation, end-user training, and network support.
- Initial Secret clearance with the requirement to obtain Top Secret/SCI.
- Required Certification: Security+ or IAT-I Certification
- Strong analytical, interpersonal, and communication skills.
- Ability to work collaboratively in a team and adapt to evolving technical environments.
- Onsite work at NRL facilities with strict adherence to NRL's operational schedules, health and safety regulations, and environmental policies.
- Participation in required training and compliance with NRL's security and safety protocols

