Application Support Specialist
Summary
| Title: | Application Support Specialist |
|---|---|
| ID: | 10289 |
| Department: | Information Technology |
| Location : | Vienna, VA |
Description
Clearance: Minimum Secret Clearance
Job Duties:
As an Application Support Specialist for FinLAB’s AWS-based analytics environment, you will provide crucial technical support and troubleshooting for Jupyter Notebooks, EMR workflows, and Hive data structures, ensuring users experience minimal downtime and optimal performance.
Leveraging your expertise in Python, AWS services, and SQL, you’ll address incident tickets, resolve system and user issues, monitor batch jobs and data pipelines, and support routine maintenance activities. You will work closely with analytics users and engineering teams, document solutions and best practices, and help drive operational improvements, all while ensuring compliance and contributing to a secure, high-performing analytics platform that supports FinCEN’s mission needs.
Job Duties:
As an Application Support Specialist for FinLAB’s AWS-based analytics environment, you will provide crucial technical support and troubleshooting for Jupyter Notebooks, EMR workflows, and Hive data structures, ensuring users experience minimal downtime and optimal performance.
Leveraging your expertise in Python, AWS services, and SQL, you’ll address incident tickets, resolve system and user issues, monitor batch jobs and data pipelines, and support routine maintenance activities. You will work closely with analytics users and engineering teams, document solutions and best practices, and help drive operational improvements, all while ensuring compliance and contributing to a secure, high-performing analytics platform that supports FinCEN’s mission needs.
Technical support and troubleshooting for Jupyter Notebooks, EMR workflows, and Hive data structures, Python, AWS services, and SQL
Skills and Requirements:
- 2+ Years Of Experience (YOE)
- AWS Services
- EMR, S3, EC2, IAM, Lambda, CloudWatch
- Python & Jupyter
- Debugging, notebook support, scripting automation
- Data Management
- Hive, SQL, PostgreSQL, ETL/data loads
- System Operations
- Linux/UNIX, shell scripting, system health checks
- Monitoring & Incident Mgmt.
- CloudWatch, ticketing systems
- User & Stakeholder Support
