Computer Network Support Specialist W/ Secret Clearance
Summary
| Title: | Computer Network Support Specialist W/ Secret Clearance |
|---|---|
| ID: | 10146 |
| Department: | Information Technology |
| Location : | N/A |
Description
You will be part of a multi-faceted collaborative team responsible for managing and supporting the comprehensive enterprise IT Support Service functions for Incident Management, User Account Management, Access Management, Problem Management, Request Fulfillment, and a variety of other IT ad hoc requests utilizing the USCG ticketing system. Depending on the combination of personal skills, abilities, and experience along with the specific team supported, some of the duties and responsibilities are as follows:
• Part of a team in support of comprehensive enterprise functions for both NIPR and SIPR via 855-CGFixIT telephone or USCG ticketing system
• Create and coordinate IT Cutter Groom work orders for every major cutter returning to homeport.
• Coordinate recapitalization of shipboard servers based on the warranty and supportability.
• Coordinate the transfer of Exchange mailboxes, physical and virtual servers and user data during full crew transfers, major shipyard activity, or other scheduled actions.
• Coordinate and complete the completion of all user transfers prior to a cutter’s deployment, ensuring the ship’s sailing list matches their shipboard configuration.
What You Will Need For This Position
• Active Secret DoD security clearance (Interim Secret Clearance permitted)
• High School diploma or equivalent and at least 3 years’ experience in a related field
• DoD 8570 IAT Level II Certification (Sec+)
• Experience with Remedy, Windows server domain (physical and virtual), LAN/WAN and Internet systems, Office 365, Windows 10, Microsoft Office, Active Directory, file server environments, Microsoft System Center Configuration Manager (SCCM), hardware installations (workstations, peripherals and servers)
• Demonstrated ability to manage the configuration and operation of client-based computer operating systems, monitor the system daily and respond immediately to security or usability concerns, respond to and resolve help desk requests, upgrade systems and processes as required for enhanced functionality and security issue resolution, and install and test computer-related equipment.
• Advanced organizational skills with the ability to handle multiple assignments
• Strong written and oral communication skills
• Microsoft Office proficiency
NOTE:
Must comply with all federal COVID-19-related vaccination and testing requirements, including, but not limited to, those set out in Executive Order 14042
Intellect Solutions, LLC is a growing Women-owned, HUBZone-certified small business with offices in Alexandria, Virginia and Herndon, Virginia, supporting clients across the United States. We provide solid benefits, competitive salaries, a friendly working environment, and opportunities to learn and grow. Our superior staff retention rate of over 90% for the last two years is proof of a great working environment and management that cares about its people. We are an Equal Opportunity Employer. Thank you for your interest!
• Part of a team in support of comprehensive enterprise functions for both NIPR and SIPR via 855-CGFixIT telephone or USCG ticketing system
• Create and coordinate IT Cutter Groom work orders for every major cutter returning to homeport.
• Coordinate recapitalization of shipboard servers based on the warranty and supportability.
• Coordinate the transfer of Exchange mailboxes, physical and virtual servers and user data during full crew transfers, major shipyard activity, or other scheduled actions.
• Coordinate and complete the completion of all user transfers prior to a cutter’s deployment, ensuring the ship’s sailing list matches their shipboard configuration.
What You Will Need For This Position
• Active Secret DoD security clearance (Interim Secret Clearance permitted)
• High School diploma or equivalent and at least 3 years’ experience in a related field
• DoD 8570 IAT Level II Certification (Sec+)
• Experience with Remedy, Windows server domain (physical and virtual), LAN/WAN and Internet systems, Office 365, Windows 10, Microsoft Office, Active Directory, file server environments, Microsoft System Center Configuration Manager (SCCM), hardware installations (workstations, peripherals and servers)
• Demonstrated ability to manage the configuration and operation of client-based computer operating systems, monitor the system daily and respond immediately to security or usability concerns, respond to and resolve help desk requests, upgrade systems and processes as required for enhanced functionality and security issue resolution, and install and test computer-related equipment.
• Advanced organizational skills with the ability to handle multiple assignments
• Strong written and oral communication skills
• Microsoft Office proficiency
NOTE:
Must comply with all federal COVID-19-related vaccination and testing requirements, including, but not limited to, those set out in Executive Order 14042
Intellect Solutions, LLC is a growing Women-owned, HUBZone-certified small business with offices in Alexandria, Virginia and Herndon, Virginia, supporting clients across the United States. We provide solid benefits, competitive salaries, a friendly working environment, and opportunities to learn and grow. Our superior staff retention rate of over 90% for the last two years is proof of a great working environment and management that cares about its people. We are an Equal Opportunity Employer. Thank you for your interest!
