Certification:  Have and maintain current IAT Level 2 Certification and at least one of the following subcategory certifications CCNA Security/CySA+ **/GICSP/GSEC/Security+ CE/CND/SSCP. 

Note: proof of certification required 

Experience as a Senior Service Desk LCAT (could be Senior Network Administrator)

No clearance identified

Minimum certification – Sec+CE

 

Additional certifications:

i. MICTP

ii. MCSA/MCSE (may be retired)

iii. Microsoft server architecture – at least 2012

 

Skills and knowledge:

i. Remedy

ii. Network administration (switches, routers, monitor the LAN/WAN

infrastructure – not managing, support 6 communication closets)

iii. Server administration (Microsoft, physical and virtual)

iv. Computer repair

v. Desk side support (printers, set up and replace computers, desk side training)

vi. Service desk processes (ticket management, customer interaction)

vii. Asset management (tracking computers and equipment, shipping and receiving,

RMA process)

viii. Manage laptop set up and security configuration

ix. Set up and assist with VTC equipment and audio-visual equipment

x. Reporting and deliverables

f. Additional

i. Support pilot tests and deployment

ii. Analyze solutions and make recommendations

g. No travel other than “local” (on the installation)
 

NOTE:

• Must comply with all federal COVID-19 related vaccination and testing requirements, including, but not limited to, those set out in Executive Order 14042

  Intellect Solutions, LLC is a growing Women-owned, HUBZone-certified small business with offices in Alexandria, Virginia and Herndon,      Virginia, supporting clients across the United States. We provide solid benefits, competitive salaries, a friendly working environment, and      opportunities to learn and grow. Our superior staff retention rate of over 90% for the last two years is proof of a great working environment    and management that cares about its people. We are an Equal Opportunity Employer. Thank you for your interest!