Job Openings >> Workflow Support Analyst
Workflow Support Analyst
Summary
Title:Workflow Support Analyst
ID:10307
Department:Operations
Location :Remote
Description
Clearance: Will Sponser Public Trust Clearance

Background:
The Pharmacy Support Contract Plus (POSC+) provides program management and administrative support to the Defense Health Agency (DHA) Pharmacy Operations Division (POD). The POD provides policy guidance and coordinates the Department of Defense (DoD) pharmacy policy with the Assistant Secretary of Defense for Health Affairs and the individual uniform services through the Pharmacy Enterprise Support Activity. The POD is responsible for management of the TRICARE Pharmacy Benefits Program which offers pharmacy services to 9.6 million DoD eligible beneficiaries.

Position Summary: This position will directly support the sustainment and operational activities related to Military Health System (MHS) 

Essential Job Functions: 
  • The contractor shall assist with development and management of contract documents, including requirements, modifications, correspondence, market research, and cost estimates. This includes maintenance of tracking logs and maintaining pharmacy workflow support in accordance with policies and practices.
  • The contractor shall provide program management support in assisting with monitoring day-to-day program performance, communicating with vendors and MTF pharmacy leadership/personnel to provide expertise and project support. 
  • The contractor shall assist with program implementations and operations activities. 
  • The contractor shall solicit technical information from various government and civilian organizations and act as liaison to various DHA Program Offices, the services (Army, Air Force, and Navy) and contractors on Pharmacy Information Management Information Technology areas.
  • The contractor shall prepare, revise, and deliver program related information papers, briefings, and presentations. 
  • The contractor shall provide support for Pharmacy Workflow Support workgroups and committees as required. 
  • The contractor shall develop and revise Standard Operating Procedures for projects and programs. 
Education/Certifications:
High School Diploma or equivalent (GED)

Required Knowledge/Experience:
  • Knowledgeable of military and/or civilian pharmacy workflow
  • Familiarity with federal contracting guidelines and procedures and Military Health System (MHS) civilian and military pharmacy practice
  • Possess excellent written and oral communication skills
  • Proficient in Microsoft Office Suite Applications: Excel, Outlook, PowerPoint, Word, Visio
Preferred Knowledge/Experience:  
  • Associate’s degree or higher preferred
  • Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician (CPhT)
Physical Requirements: 
  • Remote work in a private and suitable location 
  • Private secure high efficiency home internet access
  • Private secure high efficiency telecommunications 
Other Responsibilities: 
Standard Monday through Friday day schedule, but may travel and/or work weekends and extended hours if needed with approval of program manager and government leads
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