3rd Shift: 11:30 PM EST - 7:30 AM EST 

Job Description: 

• 2-4 years of experience in network operations, IT support, or a related field. 
• Monitors and supports network and systems infrastructure, ensuring stable and efficient operations within the NOC. 

Essential Job Functions: 

• Monitor network and system performance. 
• Respond to and troubleshoot network issues. 
• Escalate complex issues to appropriate teams. 

Education/Certifications:  

• Bachelor's degree in computer science, Information Technology, or related field; network certifications a plus. 

Required Knowledge/Experience: 

• Familiarity with network monitoring tools and procedures. 
• Ability to diagnose and resolve network issues. 

Physical Requirements: Office environment, with shifts that may include night and weekend work. 
Other Responsibilities: Maintain accurate logs, participate in team meetings, and support continuous improvement initiatives